"Role of Commitment and Motivation in Knowledge Management Systems Implementation: Theory, Conceptualization, and Measurement of Antecedents of Success," Proceedings of 36th Annual Hawaii International Conference on Systems Sciences, January 6-9, 2003, IEEE, pp.
Knowledge Management is the practice of confining a company’s shared expertise where it resides: in databases, papers, in people’s minds and allocating it to where it can facilitate to create the major payoff (Hibbard, 1997)....
King, R., and Marks, P., (2008), Motivating Knowledge Sharing Through aKnowledge Management System, OMEGA, The International Journal of ManagementService, Vol. 36, pp.131-146.
King, R., and Lekse, W., (2006), Deriving Managerial Benefit From KnowledgeSearch: A Paradigm Shift? Information And Management, Vol.43, No.7, pp.874-883.
Hafizi, A., and Nor Hayati, A., (2006), Knowledge Management in MalaysianBanks: A New Paradigm, Journal of Knowledge Management Practice, Vol. 7, No.3,pp.1-13.
The collective social practice ties individuals together but also helps shape an individual’s view and interpretation of the community, language and culture.
Outcomes Met With This Assignment:
describe knowledge management trends, cultural impacts, and communities of practice in order to support organizational success;
NOTE: All submitted work is to be your original work.
9.2.1 Contribution to social capital theory For the first time, this research combines seventeen factors in an integrated model that includes social capital theory, information technology support, and knowledge work management and work performance....
In general KM is the generation, storage, distribution, and application ofknowledge. For Van de Ven (2005), the success of KM in an organization dependson effective knowledge sharing practices, and classifying knowledge on thebasis of its strategic benefits. To transform knowledge-incentive structure toknowledge-based structures it is necessary to make knowledge more visible andeasily accessible to the employees. Sharing knowledge contributes to a moreindividual awareness of specific situations and contributions. Asocialconstructionist considers that all individuals are constantly interacting withother individuals within the organization irrespective of the nature of itsbusiness or the economic sector. Thus, there is a constant two-way exchange ofknowledge and experience between individuals and collective knowledge with aninteractive social process of creating and sharing knowledge. Nonaka (1994)argues that such new knowledge creation will benefit both employees and theirorganizations, of which they are an integral part. The dissemination ofknowledge is dominated by the system used in the organization. In other words,the information technology uses the local network or the Internet. Incollecting information not all of it is useful. This represents a setback of aninformation system due to the overload of information since we may need justpart of it, not all of it. The organization then has to select the bestinformation to use so as to achieve a effective respite, capturing and avoidingas much as possible inefficiency in the decision making process (Barney, 2002).
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Survey after survey of information systems, knowledge management, and CRM systems indicates that user commitment is one of the most critical factors behind success of such systems.
However, design and execution of such systems based upon textbook definitions of management suited for the assembly line production and industrial management economy is unsuitable for knowledge professions and knowledge workers.
Through managing available knowledge banking managements have benefitingfrom KM in supporting the creation of new knowledge, inventing new ideas andtaking initiatives to enhance their development or success in the bankingenvironment. The next section of this paper deals with the KM failure andsuccess factors in services industries in general and banking in particular inthe UAE.
No universal definition for KM or knowledge exists. For the purpose of thispaper, the following definition of KM is appropriate: Knowledge management isthe planning, organizing, motivating and controlling of people, processes andsystematic in the organization to ensure that its knowledge-related assets arecontinuously improved and effectively employed (King, 2007). What is importantin this definition is that KM involves knowledge creation, refinement, sharing,acquisition, and utilization. Thus the KM function is the organization thatfacilitates these processes, and the development of a system that motivesemployees to participate (Storck and Hill, 2000).